Returns & Exchanges
At AMC Furniture, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all furniture remains in its original packaging and unassembled state to qualify for a return.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or our online portal with your order number and photos of the item to receive a Return Merchandise Authorization (RMA).
- 2.Prepare for Pickup
Carefully disassemble the furniture and secure it in its original box with all hardware and assembly instructions included to prevent damage during transit.
- 3.Schedule Collection
Once your return is approved, our specialized furniture couriers will contact you to schedule a convenient window for curbside or in-home pickup.
- 4.Inspection and Refund
After our warehouse team inspects the returned item for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
